Pricing

One flat rate per council, excluding VAT. Setup, sources, the console and support are included. No per-conversation costs and no usage surprises.

The rate includes

• The assistant on the town website (one line of code) and its own page
• Interface in Catalan, Spanish and English; questions in any language
• Connection and regular reading of the official sources
• Cited answers and hand-off to the citizen office
• Console: conversations, unanswered questions, hand-offs, dashboard and test console
• Monthly usage included. On overage the assistant answers with the canonical answers and passes the rest to the office: we never bill extra usage

How it fits the procurement file

• €3,480 a year sits well below the Spanish minor-contract threshold for services (€15,000 a year, VAT excluded): justification report, budget commitment and award, with no tender.
• The price is fixed: the budgeted line doesn't move even if usage grows. At the end of the year you decide whether to renew, with no lock-in.
• If your justification report needs market references, we'll send you published award amounts for comparable citizen assistants, with the link to the official publication.
• An order of magnitude to check against your own records: in a town of 3,000–8,000 inhabitants we estimate 230–290 citizen-office hours freed a year. That's our estimate, not a contractual commitment.